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Additional service

Appliance Diagnostics in Orange County, CA

Not sure what is wrong, or whether the appliance is worth fixing? A diagnostic visit answers both. The technician tests the appliance at your home, tells you which part failed and why, and gives you a written estimate with the total price. You decide what happens next. The service call fee is quoted before the visit is booked, and you get a written estimate with the total price before any repair starts.
Service call
Quoted up front
Appointments
Same day
Warranty
Every repair

Book appliance diagnostics

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Or call (916) 995-8146
Same-day appointmentsLicensed & insuredWarranty on every jobAll major brands
What is included

What appliance diagnostics covers

  1. On-site testing

    Components are tested with a meter and the appliance's own service mode, not guessed from the symptom.

  2. Fault codes

    Stored error codes and fault history are read where the model supports it.

  3. Written estimate

    You get the total price for the repair in writing before any work is done, as California law requires.

  4. Repair-or-replace advice

    If the repair does not make financial sense for the age of the appliance, you are told so.

  5. Pre-purchase and move-in checks

    Appliances can be checked before you buy a home or after a tenant moves out. Ask when you book.

Price and warranty

What the visit costs

The service call fee is quoted before the visit is booked, and you get a written estimate with the total price before any repair starts. Every repair comes with a warranty on the work, written on your invoice.

  • Service call fee quoted first. A service dealer must quote the charge for a service call before making it.
  • Written estimate before repair. You must be given a written estimate that includes the total price before the repair starts.
  • No charge for unauthorized work. You are not liable for any repair charge you did not authorize. If more parts or labor are needed, the new total has to be approved by you first.
  • Replaced parts returned. Replaced parts must be returned to you on request, except parts that are unsafe, toxic or exchanged for a rebuilt part.

These are California's consumer rules for appliance repair, published by the California Bureau of Household Goods and Services.

Diagnostics of an appliance control board

Appliance Diagnostics FAQ

What do I get for the diagnostic fee?

A technician at your home, a tested diagnosis, and a written estimate with the total repair price. The fee is quoted before the visit is booked.

What should I have ready?

The brand and model number (on a tag inside the door or on the frame), any error code on the display, and a short description of what the appliance does and does not do.

Do I have to go ahead with the repair?

No. Under California rules you only owe for work you authorized. If you decline the repair, you owe only the service call fee that was disclosed up front.

How much does a diagnostic visit cost?

The service call fee is quoted before the visit is booked, and you get a written estimate with the total price before any repair starts.

Where do you offer this service?

Across Orange County, California: all 34 cities from La Habra and Brea in the north to San Clemente in the south. Hours are Mon - Fri 8 am - 7 pm, Sat 9 am - 5 pm.

Related services

Book appliance diagnostics

Requests get a reply usually within the hour during business hours. Mon - Fri 8 am - 7 pm, Sat 9 am - 5 pm.

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